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Practitioner Health Platform Help Centre
Guide for Patients
How to Access the Booking Platform
Forgotten Password or Too Many Failed Attempts
Booking an Appointment
Cancelling an Appointment
Setting up your Camera & Microphone
Attend a Video or Audio Appointment
Completing Assessments
How to Access Conversation History After Appointments
Guide for Clinicians and Therapists
Scheduling Appointments
Allocating a Patient to an Appointment
Editing an Existing Appointment
Changing the Attendance Status
Viewing Patient Records
Conducting Video Calls
How to request End of Treatment scores in the booking platform
How to send a Questionnaire
Discharging a patient from the service
Guide for Patient Services Team
How to add a patient to a clinician or therapist caseload manually
How to Discharge a Patient
Home
Guide for Patients
Forgotten Password o...
Forgotten Password or Too Many Failed Attempts
If you have forgotten your password or have been locked out due to too many failed login attempts, follow these steps.

1. Click ' Forgot Password' on the main login page.

 

 

2. Enter your email into the text box then click 'Submit'.

 

 

 

3. You will then receive an automated email with a link to reset the password.

 

 

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